About our hi staff

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Bailie started with HI Agency in September of 2019 with no prior insurance experience. She hit the ground running and gained knowledge quickly! She became Justin Harris's partner in December of 2019, our New-Hire Trainer in February of 2020 and our Client Services Manager in January of 2021. Bailie was born in Dallas and spent most of her childhood in Carrollton, TX.  She is a single mom to her only son- Brantley and their Catahoula/Australian Shepard- Benson.  She spends most of her free-time with her "boys", including her amazing boyfriend, Todd.  She strives to make every client feel like they're part of the family, and goes above and beyond to take care of their insurance needs!

Kari has been with HI Agency since 2011. She started out as a Customer Service Representative and when she became licensed in 2018 she became a Level II Customer Service Rep and has been Nick Klein's right hand woman ever since! She is extremely knowledgeable and is always ready to answer your questions. She has been married to her husband, Jay, for almost 10 years and they share an 8 year old son, Aidan. They enjoy family time- watching movies, going to the arcade, or going on road trips! Kari may be soft spoken, but she is a force to be reckoned with!

Kim already had 16 years of insurance experience when she started with HI Agency in December of 2020. She is extremely knowledgeable in both personal and commercial lines and can answer any question you may have (if she doesn't have the answer- she is more than happy to learn the new information and get right back to you). Kim has been married to the love of her life for over 26 years. She and her husband, Robert, have three boys- Trey (26), Michael (25), and Nathan (21) who are their whole world. She has two dogs, and she enjoys camping, relaxing, and reading. Kim has one of those warm personalities that makes you feel like you're talking to your best friend.