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Kristina Haeussler has been with HI Agency since the start. She is our Jill of all trades and can handle anything we throw at her. She has been married to Doug Haeussler for over 20 years and together they share 3 beautiful daughters. Kristina is the behind the scenes backbone of HI Agency and we are so thankful to have her.
Kari has been with HI Agency since 2011. She started out as a Customer Service Representative and when she became licensed in 2018 she became a Level II Customer Service Rep and has been Nick Klein's right hand woman ever since! She is extremely knowledgeable and is always ready to answer your questions. She has been married to her husban
Kari has been with HI Agency since 2011. She started out as a Customer Service Representative and when she became licensed in 2018 she became a Level II Customer Service Rep and has been Nick Klein's right hand woman ever since! She is extremely knowledgeable and is always ready to answer your questions. She has been married to her husband, Jay, for almost 10 years and they share an 8 year old son, Aidan. They enjoy family time- watching movies, going to the arcade, or going on road trips! Kari may be soft spoken, but she is a force to be reckoned with!
Kim already had 16 years of insurance experience when she started with HI Agency in December of 2020. She is extremely knowledgeable in both personal and commercial lines and can answer any question you may have (if she doesn't have the answer- she is more than happy to learn the new information and get right back to you). Kim has been ma
Kim already had 16 years of insurance experience when she started with HI Agency in December of 2020. She is extremely knowledgeable in both personal and commercial lines and can answer any question you may have (if she doesn't have the answer- she is more than happy to learn the new information and get right back to you). Kim has been married to the love of her life for over 26 years. She and her husband, Robert, have three boys- Trey (26), Michael (25), and Nathan (21) who are their whole world. She has two dogs, and she enjoys camping, relaxing, and reading. Kim has one of those warm personalities that makes you feel like you're talking to your best friend.
Mary Lainez has been a Customer Service Rep with HI Agency since September of 2019. She has a passion for helping people- which is what makes her one of our best CSRs. Outside of work she enjoys spending time with her husband and kids. Mary is quick to assist, and will always do what's best for the client. We are so happy she is part of the HI Family.
Please know we are here for you!
Call or email and we can help you determine if a claim is in your best interest ~ or help with the claims process.
972.665-1930 | policyservices@hiagency.com
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