FILING A CLAIM

Please reach us at 972-665-1930 or email policyservices@hiagency.com

HOW TO FILE A HOMEOWNERS CLAIM

Contact your insurance agent or company right away to get the claims process started.
Make a list of damaged property.
Photograph or video the damage if possible.
Don't throw away damaged items until an insurance adjuster has had a chance to see them.

WHAT TO EXPECT AFTER FILING A CLAIM.

An adjuster will be assigned to your claim.
An inspection will be scheduled (Have contractor present if needed.)
An inspection report will be sent.
Repairs can begin.
Repairs are completed; payment received minus your deductible.

WHAT CAN HIAGENCY DO FOR ME?

We can help you determine if a claim is in your best interest.
We can show you how to file a claim or file it for you.
We can talk to you about what to expect next.
We can supply you with a list of trusted contractors to help you mange the situation.